Course Overview
Giving & Receiving Feedback is a hands-on, interactive, one-day course designed to help professionals master the art of delivering and receiving feedback in a way that drives performance, fosters trust, and enhances collaboration. Using proven frameworks and real-world practice, participants will learn to provide constructive, actionable feedback while also developing the skills to receive input with an open and growth-oriented mindset.
Deliver Effective Feedback
Learn to structure feedback using proven models like the SBI Model, Feedback Sandwich, and STAR Model to ensure clarity and impact.
Enhance Feedback Receptiveness
Develop strategies to receive and process feedback productively, managing emotional responses and fostering continuous improvement.
Overcome Feedback Barriers
Identify and address common challenges in feedback conversations, adapting communication to different personality types.
Practice Through Real-World Simulations
Engage in role-playing exercises and real-world scenarios to refine feedback delivery and reception in a safe, supportive environment.
By the end of this course, participants will have the confidence and skills to give clear, impactful feedback and receive input with an open mindset—leading to stronger teams, better communication, and a culture of continuous growth.
Why Join This Course
Giving and receiving feedback is a critical skill that directly impacts team performance, collaboration, and professional growth. Yet, many professionals struggle with:
Challenges
- Unclear or Ineffective Feedback Without a structured approach, feedback can be vague, overly critical, or misinterpreted—leading to frustration rather than improvement.
- Resistance to Receiving Feedback Many professionals find it challenging to process constructive feedback objectively, often responding defensively instead of seeing it as an opportunity for growth.
- Fear of Difficult Conversations Providing feedback—especially in challenging situations—can feel uncomfortable, leading to avoidance, missed development opportunities, and disengaged teams.
- One-Size-Fits-All Feedback Approach Not everyone processes feedback the same way. Delivering feedback without considering different communication styles can create misunderstandings and resistance.
The Giving & Receiving Feedback Course addresses these challenges by providing a structured, practical approach to feedback that enhances clarity, receptiveness, and impact. Participants will explore proven feedback frameworks, develop strategies for overcoming feedback barriers, and practice real-life scenarios through role-playing and simulations.
Transformative Skills & Real-World Results
Outcomes
- Effective Feedback Delivery Learn to provide clear, actionable, and constructive feedback using structured models like SBI, STAR, and the Feedback Sandwich.
- Receiving Feedback with an Open Mindset Develop strategies to process feedback productively, manage emotional responses, and turn insights into growth opportunities.
- Overcoming Feedback Barriers Identify common challenges and resistance in feedback conversations and apply techniques to foster open communication.
- Tailoring Feedback for Different Communication Styles Adapt feedback delivery to different personality types to ensure messages are well-received and drive positive action.
- Real-World Practice & Application Engage in role-playing exercises and simulations to refine feedback skills in a supportive, interactive environment.
.webp)
.webp)
